# MedBridge Group 美加康集团 — full site text
> Generated for LLM consumption from https://brand.mjktrip.com. Canonical origin: https://brand.mjktrip.com.
> Company: MedBridge Group 美加康集团 / MedBridge Shanghai. Licensed cross-border medical coordination group, Shanghai, founded 2016.
> Nature of business: coordination only — no diagnosis, no treatment, no outcome guarantees.

## Positioning

One bridge between 20+ languages and China's hospital network.
在 20 余种语言 与中国医院网络之间，架一座桥。

We coordinate — we do not diagnose or treat. What we do is put a patient's records in front of the right department at the right hospital, in the language the family reads, and stay on the case until the patient is home.
我们做协调，不做诊断与治疗。我们做的事是：把患者的病历，用家属读得懂的语言，递到对的医院、对的科室，并且一直跟到患者回家。

Note: MedBridge Group is a coordination company. Clinical decisions belong to the treating hospital and its physicians.

## Hard numbers (headline)

- Cities in China: 10 (中国境内城市)
- Overseas representative offices: 5 (境外代表处)
- Hospitals signed & signing: 500+ (已签约及签约中医院)
- Languages at the coordination desk: 20+ (协调台工作语言)

## Strategy phases

### 2016 — 2020 — Foundation / 奠基 [Completed]
A Shanghai headquarters, the first hospital agreements, and the first Russian and Central Asian patient cohorts. The lesson of these years: the bottleneck is never the surgery — it is the paperwork before it and the follow-up after it.
上海总部、首批医院协议，以及第一批俄罗斯与中亚患者。这几年学到的：瓶颈从来不是手术本身，而是手术之前的材料与之后的随访。
Key facts: Shanghai HQ · first agreements · RU/CA corridors opened

### 2021 — 2026 — Network / 网络 [Operating]
Ten cities, five overseas representative offices, 500 hospitals signed and signing, and a 24/7 desk working in more than twenty languages. Coverage is now the easy part; consistency is the hard part.
十座城市、五个境外代表处、500 家已签约及签约中医院，以及 20 余种语言的 24/7 协调台。覆盖已经不难，难的是让每次交付都一样。
Key facts: 10 cities · 5 offices · 500 hospitals · 24/7 · 20+ languages

### 2027 — — Proof / 验证 [Next]
Depth over breadth: specialist verticals with published outcome data, a machine-readable fact layer that AI assistants can cite, and a compliance posture that survives an audit rather than a brochure.
深度优先于广度：带公开结局数据的专科纵深、可被 AI 助手直接引用的机器可读事实层，以及经得起审计（而不是只经得起宣传册）的合规姿态。
Key facts: Vertical depth · citable facts · audit-ready compliance

## Group structure

Brands:
- MedBridge Group 美加康集团 — The coordination group: contracts, standards, corridor operations. [Group entity]
- Mjktrip 患者站 — The patient-facing site where cases begin. [Live]
- CNCO 肿瘤专科分站 — A narrow front door for oncology: CAR-T, proton and heavy-ion, second opinions. [Live]

Verticals:
- Oncology coordination — Pathology review, MDT scheduling, CAR-T and proton referrals. [Live]
- Complex second opinion — Records translated, packaged and routed to a named department. [Live]
- Health management & longevity — Screening programmes and follow-up scheduling for returning families. [Live]
- Aesthetic & regenerative — Coordinated only with licensed medical institutions; no agent-side promises. [Live]

## Cities in China (10)

- Shanghai / 上海 — Headquarters; oncology and complex surgery concentration. [HQ]
- Beijing / 北京 — National-level referral centres and academic departments. [Referral]
- Guangzhou / 广州 — South China oncology and transplant programmes. [Oncology]
- Shenzhen / 深圳 — Private premium care and fast-track diagnostics. [Premium]
- Chengdu / 成都 — West China hub for complex internal medicine. [West hub]
- Hangzhou / 杭州 — Digital health infrastructure and private hospitals. [Digital]
- Chongqing / 重庆 — Southwest coverage and burn/critical care. [Coverage]
- Tianjin / 天津 — Blood disease and haematology programmes. [Haematology]
- Xiamen / 厦门 — Southeast coast, Taiwanese-adjacent private care. [Coast]
- Kunming / 昆明 — Southwest gateway for Southeast Asian patients. [Gateway]

## Overseas representative offices (5)

- Moscow, Russia / 莫斯科 · 俄罗斯 — Largest corridor by volume; Russian-language case intake. [RU]
- Almaty, Kazakhstan / 阿拉木图 · 哈萨克斯坦 — Central Asia intake and visa/logistics handling. [KZ]
- Tashkent, Uzbekistan / 塔什干 · 乌兹别克斯坦 — Oncology referrals and family travel coordination. [UZ]
- Riyadh, Saudi Arabia / 利雅得 · 沙特阿拉伯 — Arabic-language intake; premium private pathways. [SA]
- Kuala Lumpur, Malaysia / 吉隆坡 · 马来西亚 — Southeast Asia intake and return-patient follow-up. [MY]

## Patient corridors

### Russia corridor / 中俄走廊 (RU)
Countries: Russia · Belarus · Armenia
The oldest corridor. Russian-language case intake, document translation, visa invitation letters, and oncologists who will read a Russian pathology report without asking the family to re-biopsy first.
最早的走廊。俄语受理、文书翻译、签证邀请函，以及不会一上来就要求家属重新活检的肿瘤医师。
Facts: 24/7 Russian-language desk · Moscow Representative office

### Central Asia corridor / 中亚走廊 (CA)
Countries: Kazakhstan · Uzbekistan · Kyrgyzstan
Two offices, direct flights to Shanghai and Beijing, and coordinators who handle the family's travel as part of the case rather than as a separate errand.
两个代表处、直飞上海与北京，以及把家属行程当作病例的一部分（而不是另一件杂事）来处理的协调员。
Facts: 2 Offices (Almaty, Tashkent) · RU+UZ Working languages

### Gulf corridor / 海湾走廊 (ME)
Countries: Saudi Arabia · UAE · Qatar · Kuwait
Arabic-language intake, premium private pathways, and a second-opinion product designed for families who already have a plan at home.
阿语受理、高端私立路径，以及为「本地已有方案」的家庭设计的二诊产品。
Facts: Riyadh Representative office · AR Working language

### Southeast Asia corridor / 东南亚走廊 (SEA)
Countries: Malaysia · Indonesia · Vietnam · Thailand · Philippines
Short flights, high return-patient rate, and a Kuala Lumpur office that handles follow-up after the patient has gone home.
短程航班、高复诊率，以及负责患者回国后随访的吉隆坡代表处。
Facts: Kuala Lumpur Representative office · 4+ Working languages

## Case pathway (what actually happens)

01. Intake / 受理 (Within 24 hours)
A coordinator reads the submission, checks that the diagnosis and the question are separable, and tells the family what is missing before anything is promised.
协调员阅读提交内容，确认诊断与问题是可分离的两件事，并在任何承诺之前告诉家属还缺什么。

02. Record packaging / 病历成包 (2 — 5 days)
Pathology slides, imaging, labs and medication history translated into the hospital's required format — the step most agents skip and most delays come from.
病理切片、影像、检验与用药史，按医院要求格式翻译成包——这是多数代理会跳过、也是多数延误的来源。

03. Department match / 科室匹配 (3 — 7 days)
Routed to a named department and a named physician, not to a hospital's generic international desk. The family is told who is reading the file.
递到具名科室与具名医师，而不是医院笼统的「国际部」。会告诉家属是谁在读这份病历。

04. Plan & estimate / 方案与估算 (5 — 10 days)
A written plan with a cost range, a length-of-stay range, and the specific uncertainties that could move both. Ranges are stated as ranges.
书面方案，含费用区间、住院天数区间，以及可能推动这两个区间的具体不确定项。区间就写区间。

05. Arrival & coordination / 到院与协调 (On arrival)
Airport pickup, hospital registration, interpretation at every appointment, and a single WhatsApp thread the family can point at.
接机、医院建档、每次就诊的口译，以及一条家属随时能指认的单一沟通线程。

06. Discharge & follow-up / 出院与随访 (Before departure)
Discharge summary in the family's language, medication schedule, and a follow-up window agreed with the treating physician before the patient flies home.
家属语言的出院小结、用药计划，以及在患者回国前与主诊医师约定的随访窗口。

## Standards held

- GB/T 47801-2026 — Companion & escort service standard / 陪诊服务国家标准
  The national standard for patient escort services. It defines what a companion may and may not do — including that a companion does not give clinical advice.
- Shanghai Doc 32 — International medical tourism policy / 上海 32 号文（国际医疗旅游）
  Shanghai's policy frame for inbound medical travel: licensed institutions, contracted pricing, and reporting obligations.
- PIPL / DSL — Personal information & data security law / 个人信息保护法与数据安全法
  Patient records are special-category data. Cross-border transfer requires a lawful basis, minimisation, and a record of what was sent to whom.
- No commission — We do not take hospital commissions / 不收医院佣金
  Coordination is paid by the patient or the referring partner. We do not accept per-referral commissions from hospitals — the conflict is structural, not a matter of good intentions.

## Refusal list (what we will not do)

- We do not promise outcomes. No cure rates, no survival figures invented for a brochure. / 我们不承诺疗效。宣传册里不会出现编造的治愈率或生存率。
- We do not diagnose. A coordinator is not a physician and does not give clinical advice. / 我们不做诊断。协调员不是医师，不给出临床建议。
- We do not take hospital commissions per referral. / 我们不按转诊量收取医院佣金。
- We do not alter records, and we do not accept a case that requires it. / 我们不修改病历，也不接受需要修改病历的病例。

## Partner routes

01. For hospitals / 面向医院 — International patient flow with pre-packaged records, named-department routing, and a coordinator accountable for each case.
02. For referral partners / 面向转诊伙伴 — Clinics and insurers sending a patient to China: we handle translation, hospital matching and the family's logistics, and report back in your format.
03. For employers / 面向企业 — Corporate health programmes for staff posted in China and their families, with a single coordination contact.
04. For media & researchers / 面向媒体与研究 — Corridor data, policy background and interview requests. We publish what we can verify and decline what we cannot.

## Contact

- Coordination desk (24/7): +86 138 1783 1623
- Email: 1608293@qq.com
- Headquarters: Hongqiao Road 2281, Changning District, Shanghai
- Patient site: www.mjktrip.com

## Published insights (full abstracts)

### What Shanghai Document 32 actually requires from a coordination company / 上海 32 号文对一家协调公司到底要求了什么
URL: https://brand.mjktrip.com/insights/inbound-medical-travel-compliance-china-2026
Category: Policy · Published: 2026-11-10
Abstract: The policy is usually summarised as "China welcomes medical tourists." The operative clauses are narrower — and most of them land on the intermediary, not the hospital.
## The short version

Shanghai Document 32 is not a marketing permission slip. It is an operating framework, and the obligations it creates are concentrated in three places: who may contract, what may be promised, and what must be reported.

## Who may contract

Only licensed medical institutions may deliver care to inbound patients under the policy frame. A coordination company is not a licensed institution. Our role is contractual and logistical — agreements, translation, scheduling, accompaniment — and any description of our work that implies clinical judgment is wrong on its face.

## What may be promised

The clauses that matter most are the negative ones. Price must be contracted, not quoted from a brochure. Outcome language is constrained. Testimonials cannot substitute for clinical evidence.

> A coordinator who promises a cure is not overselling. They are misrepresenting the entity they work for.

## What must be reported

Case volume, adverse events and pricing deviations all have reporting obligations attached. This is the part agencies discover late — usually during an audit.

## What we changed

We rewrote our intake to separate the diagnosis from the question, so that a coordinator never has to interpret a pathology report to do their job. And we moved pricing from "estimates" to contracted ranges with the uncertainties written down.

---

### Record packaging decides the timeline, not the hospital queue / 决定时间表的是病历成包，不是医院排队
URL: https://brand.mjktrip.com/insights/why-record-packaging-decides-the-timeline
Category: Operations · Published: 2026-10-20
Abstract: Families blame the hospital waiting list. In our case logs, most of the delay happens before the file ever reaches a physician.
## The complaint

"We waited six weeks for an appointment." Sometimes true. Often what actually happened is that the file sat in an inbox for four of those weeks, incomplete in a way nobody told the family about.

## Three failure modes

- **Missing pathology material.** A report is not a slide. Many departments will not commit to a plan without the block.
- **Imaging in the wrong container.** DICOM exported as JPEG is not a study; it is a picture of one.
- **Translation without structure.** A 40-page literal translation with no section headers is worse than a 6-page structured summary with the key findings up front.

## What we do differently

We treat packaging as a gate, not a formality. If the file is not package-complete, we say so in writing, name what is missing, and do not open a hospital thread until it is. It is slower for two days and faster for four weeks.

## Legal notice

MedBridge Group 美加康集团 is a cross-border medical coordination company. We do not provide medical diagnosis or treatment; clinical decisions rest with the treating hospital and its licensed physicians. Nothing on this site is a medical recommendation or a guarantee of outcome.

## Machine-readable companions
- https://brand.mjktrip.com/llms.txt
- https://brand.mjktrip.com/summary.json
- https://brand.mjktrip.com/sitemap.xml