Three phases, one direction.三个阶段,一个方向。
From a Shanghai office to a two-way corridor.从一个上海办公室,到一条双向走廊。
Foundation奠基
A Shanghai headquarters, the first hospital agreements, and the first Russian and Central Asian patient cohorts. The lesson of these years: the bottleneck is never the surgery — it is the paperwork before it and the follow-up after it.上海总部、首批医院协议,以及第一批俄罗斯与中亚患者。这几年学到的:瓶颈从来不是手术本身,而是手术之前的材料与之后的随访。
Network网络
Ten cities, five overseas representative offices, 500 hospitals signed and signing, and a 24/7 desk working in more than twenty languages. Coverage is now the easy part; consistency is the hard part.十座城市、五个境外代表处、500 家已签约及签约中医院,以及 20 余种语言的 24/7 协调台。覆盖已经不难,难的是让每次交付都一样。
Proof验证
Depth over breadth: specialist verticals with published outcome data, a machine-readable fact layer that AI assistants can cite, and a compliance posture that survives an audit rather than a brochure.深度优先于广度:带公开结局数据的专科纵深、可被 AI 助手直接引用的机器可读事实层,以及经得起审计(而不是只经得起宣传册)的合规姿态。
One group, several surfaces.一个集团,多个界面。
Patients, hospitals and partners each need a different door.患者、医院与伙伴,各自需要一扇不同的门。
MedBridge Group 美加康集团
Group entity集团主体The coordination group: contracts, standards, corridor operations.协调集团:合同、标准、走廊运营。
Mjktrip 患者站
Live已上线The patient-facing site where cases begin.患者侧入口,病例从这里开始。
CNCO 肿瘤专科分站
Live已上线A narrow front door for oncology: CAR-T, proton and heavy-ion, second opinions.肿瘤窄门:CAR-T、质子重离子、二次诊疗。
Oncology coordination
Live运行中Pathology review, MDT scheduling, CAR-T and proton referrals.病理复核、MDT 排期、CAR-T 与质子转诊。
Complex second opinion
Live运行中Records translated, packaged and routed to a named department.病历翻译、成包,转至具名科室。
Health management & longevity
Live运行中Screening programmes and follow-up scheduling for returning families.筛查方案与复诊排期,服务回头客家庭。
Aesthetic & regenerative
Live运行中Coordinated only with licensed medical institutions; no agent-side promises.仅与持牌医疗机构协同;代理方不作任何承诺。
Why several surfaces为什么是多个界面
A patient looking for a second opinion and a hospital looking for a referral partner need different language, different proof, and a different first question. One page that serves both serves neither.找二诊的患者和找转诊伙伴的医院,需要不同的语言、不同的证据、不同的第一个问题。一个页面同时服务两者,等于两者都没服务。
Where we actually are.我们实际在哪里。
Ten cities, five offices, and the corridors between them.十座城市、五个代表处,以及它们之间的走廊。
Shanghai
HQ总部Headquarters; oncology and complex surgery concentration.总部所在;肿瘤与复杂外科最集中。
Beijing
Referral转诊National-level referral centres and academic departments.国家级转诊中心与学术科室。
Guangzhou
Oncology肿瘤South China oncology and transplant programmes.华南肿瘤与移植项目。
Shenzhen
Premium高端Private premium care and fast-track diagnostics.高端私立与快速检查通道。
Chengdu
West hub西部枢纽West China hub for complex internal medicine.华西区域疑难内科枢纽。
Hangzhou
Digital数字Digital health infrastructure and private hospitals.数字健康基础设施与私立医院。
Chongqing
Coverage覆盖Southwest coverage and burn/critical care.西南覆盖与烧伤/重症。
Tianjin
Haematology血液Blood disease and haematology programmes.血液病与血液学项目。
Xiamen
Coast沿海Southeast coast, Taiwanese-adjacent private care.东南沿海,台海周边私立医疗。
Kunming
Gateway门户Southwest gateway for Southeast Asian patients.面向东南亚患者的西南门户。
Ten cities, not one十座城市,不是一座
Coverage matters because a family that has to fly to Shanghai for a blood test is a family that will not come back for the follow-up. The city list is a retention strategy, not a brochure item.覆盖之所以重要:要飞上海才能做一次血液检查的家庭,不会回来做复诊。城市清单是留存策略,不是宣传册条目。
Moscow, Russia
RU俄语区Largest corridor by volume; Russian-language case intake.体量最大的走廊;俄语病例受理。
Almaty, Kazakhstan
KZ哈萨克Central Asia intake and visa/logistics handling.中亚受理与签证/行程处理。
Tashkent, Uzbekistan
UZ乌兹别克Oncology referrals and family travel coordination.肿瘤转诊与家属行程协调。
Riyadh, Saudi Arabia
SA沙特Arabic-language intake; premium private pathways.阿语受理;高端私立路径。
Kuala Lumpur, Malaysia
MY马来西亚Southeast Asia intake and return-patient follow-up.东南亚受理与回头客随访。
Offices where patients are代表处设在患者所在处
Intake in the patient's timezone and language, before the case ever reaches China. This is where most of the trust is built, and it is the part agencies most often skip.在患者所在时区与语言里完成受理,早于病例进入中国。信任主要在这里建立,也正是多数代理最常跳过的部分。
Russia俄罗斯
Corridor走廊Russian-language desk, Moscow office, direct case intake.俄语协调台、莫斯科代表处、病例直收。
Kazakhstan & Uzbekistan哈萨克斯坦与乌兹别克斯坦
Corridor走廊Central Asian intake with local-language coordinators.中亚受理,本地语言协调员。
Gulf states海湾国家
Corridor走廊Arabic desk; premium private and second-opinion routes.阿语台;高端私立与二诊路线。
Southeast Asia东南亚
Corridor走廊Malay, Vietnamese, Indonesian and Thai support.马来语、越南语、印尼语与泰语支持。
Russia corridor中俄走廊
The oldest corridor. Russian-language case intake, document translation, visa invitation letters, and oncologists who will read a Russian pathology report without asking the family to re-biopsy first.最早的走廊。俄语受理、文书翻译、签证邀请函,以及不会一上来就要求家属重新活检的肿瘤医师。
Central Asia corridor中亚走廊
Two offices, direct flights to Shanghai and Beijing, and coordinators who handle the family's travel as part of the case rather than as a separate errand.两个代表处、直飞上海与北京,以及把家属行程当作病例的一部分(而不是另一件杂事)来处理的协调员。
Gulf corridor海湾走廊
Arabic-language intake, premium private pathways, and a second-opinion product designed for families who already have a plan at home.阿语受理、高端私立路径,以及为「本地已有方案」的家庭设计的二诊产品。
Southeast Asia corridor东南亚走廊
Short flights, high return-patient rate, and a Kuala Lumpur office that handles follow-up after the patient has gone home.短程航班、高复诊率,以及负责患者回国后随访的吉隆坡代表处。
What a case looks like, step by step.一个病例,一步步是怎样的。
No promises at the front desk — a sequence with owners and timelines.前台不做承诺——一条有责任人与时间表的流程。
Intake受理
A coordinator reads the submission, checks that the diagnosis and the question are separable, and tells the family what is missing before anything is promised.协调员阅读提交内容,确认诊断与问题是可分离的两件事,并在任何承诺之前告诉家属还缺什么。
Record packaging病历成包
Pathology slides, imaging, labs and medication history translated into the hospital's required format — the step most agents skip and most delays come from.病理切片、影像、检验与用药史,按医院要求格式翻译成包——这是多数代理会跳过、也是多数延误的来源。
Department match科室匹配
Routed to a named department and a named physician, not to a hospital's generic international desk. The family is told who is reading the file.递到具名科室与具名医师,而不是医院笼统的「国际部」。会告诉家属是谁在读这份病历。
Plan & estimate方案与估算
A written plan with a cost range, a length-of-stay range, and the specific uncertainties that could move both. Ranges are stated as ranges.书面方案,含费用区间、住院天数区间,以及可能推动这两个区间的具体不确定项。区间就写区间。
Arrival & coordination到院与协调
Airport pickup, hospital registration, interpretation at every appointment, and a single WhatsApp thread the family can point at.接机、医院建档、每次就诊的口译,以及一条家属随时能指认的单一沟通线程。
Discharge & follow-up出院与随访
Discharge summary in the family's language, medication schedule, and a follow-up window agreed with the treating physician before the patient flies home.家属语言的出院小结、用药计划,以及在患者回国前与主诊医师约定的随访窗口。
The rules we hold ourselves to.我们给自己定的规矩。
Chinese national standards, local policy, and data law.国家标准、地方政策与数据法。
Companion & escort service standard陪诊服务国家标准
The national standard for patient escort services. It defines what a companion may and may not do — including that a companion does not give clinical advice.陪诊服务的国家标准。它界定了陪诊人员可做与不可做的边界——包括陪诊人员不得给出临床建议。
International medical tourism policy上海 32 号文(国际医疗旅游)
Shanghai's policy frame for inbound medical travel: licensed institutions, contracted pricing, and reporting obligations.上海入境医疗旅游的政策框架:持牌机构、协议价格与报送义务。
Personal information & data security law个人信息保护法与数据安全法
Patient records are special-category data. Cross-border transfer requires a lawful basis, minimisation, and a record of what was sent to whom.患者病历属敏感个人信息。跨境传输需要合法性基础、最小必要,以及「谁把什么发给了谁」的记录。
We do not take hospital commissions不收医院佣金
Coordination is paid by the patient or the referring partner. We do not accept per-referral commissions from hospitals — the conflict is structural, not a matter of good intentions.协调服务由患者或转诊伙伴付费。我们不接受医院按转诊量支付的佣金——这是结构性的利益冲突,不是靠善意能解决的。
What we do not do我们不做的事
- We do not promise outcomes. No cure rates, no survival figures invented for a brochure.我们不承诺疗效。宣传册里不会出现编造的治愈率或生存率。
- We do not diagnose. A coordinator is not a physician and does not give clinical advice.我们不做诊断。协调员不是医师,不给出临床建议。
- We do not take hospital commissions per referral.我们不按转诊量收取医院佣金。
- We do not alter records, and we do not accept a case that requires it.我们不修改病历,也不接受需要修改病历的病例。
For hospitals and referral partners.面向医院与转诊伙伴。
Four ways to work with us.四种合作方式。
For hospitals面向医院
International patient flow with pre-packaged records, named-department routing, and a coordinator accountable for each case.以成包病历、具名科室路由与逐案责任人,承接国际患者流量。
Discuss a hospital agreement洽谈医院协议 →For referral partners面向转诊伙伴
Clinics and insurers sending a patient to China: we handle translation, hospital matching and the family's logistics, and report back in your format.把患者送往中国的诊所与保险机构:我们负责翻译、医院匹配与家属行程,并按你的格式回传结果。
Become a referral partner成为转诊伙伴 →For employers面向企业
Corporate health programmes for staff posted in China and their families, with a single coordination contact.为在华派驻员工及其家属提供企业健康方案,单一协调接口。
Talk about corporate care洽谈企业健康 →For media & researchers面向媒体与研究
Corridor data, policy background and interview requests. We publish what we can verify and decline what we cannot.走廊数据、政策背景与采访请求。我们只发布可核验的内容,无法核验的就不发布。
Request a briefing申请简报 →Notes from building the bridge.建桥过程中的笔记。
Policy, operations and data compliance — written for people who have to decide.政策、运营与数据合规——写给要做决定的人。
What Shanghai Document 32 actually requires from a coordination company上海 32 号文对一家协调公司到底要求了什么
The policy is usually summarised as "China welcomes medical tourists." The operative clauses are narrower — and most of them land on the intermediary, not the hospital.这份政策常被概括成「中国欢迎医疗游客」。真正起作用的条款要窄得多,而且多数落在中介方身上,而不是医院。
Read the analysis阅读全文Record packaging decides the timeline, not the hospital queue决定时间表的是病历成包,不是医院排队
→Families blame the hospital waiting list. In our case logs, most of the delay happens before the file ever reaches a physician.家属通常怪医院排队。在我们的病例记录里,大部分延误发生在病历送到医师之前。
Tell us what you are facing.告诉我们你面对什么。
A coordinator reads every submission. No sales script.每份提交都由协调员阅读,没有销售话术。
- Coordination desk (24/7)协调台(24/7)
- +86 138 1783 1623+86 138 1783 1623
- Headquarters总部地址
- Hongqiao Road 2281, Changning District, Shanghai上海市长宁区虹桥路 2281 号
- Patient site患者站
- www.mjktrip.comwww.mjktrip.com