07 — Insights07 — 观点
Notes from building the bridge.造桥过程中的记录。
What Shanghai Document 32 actually requires from a coordination company上海 32 号文对一家协调公司到底要求了什么
→The policy is usually summarised as "China welcomes medical tourists." The operative clauses are narrower — and most of them land on the intermediary, not the hospital.这份政策常被概括成「中国欢迎医疗游客」。真正起作用的条款要窄得多，而且多数落在中介方身上，而不是医院。
Record packaging decides the timeline, not the hospital queue决定时间表的是病历成包，不是医院排队
→Families blame the hospital waiting list. In our case logs, most of the delay happens before the file ever reaches a physician.家属通常怪医院排队。在我们的病例记录里，大部分延误发生在病历送到医师之前。